Privacy policy

MatesEvent Organizer Privacy Policy

MatesEvent respects the privacy of organizers and is committed to protecting personal and business information provided through the platform.

1. Information We Collect
We may collect information including your name, email address, phone number, business or organization details, event information, payment details, bank or payout information, account activity, IP address, and technical information related to your use of MatesEvent.

2. How We Use Your Information
We use organizer information to create and manage accounts, publish and manage events, process ticket sales, calculate fees and commissions, process payouts, provide support, prevent fraud, maintain security, communicate important account or event information, and improve MatesEvent services.

3. Payment Information
Payments may be processed through third-party payment providers such as Stripe. MatesEvent does not store full card details. Payment providers may collect and process payment information under their own privacy policies and terms.

4. Event and Customer Information
Organizers may receive customer information necessary to manage ticket sales, guest lists, event entry, communications, refunds, and event operations. Organizers must use customer information only for legitimate event-related purposes and must not misuse, sell, or improperly share customer data.

5. Sharing of Information
MatesEvent may share information with trusted service providers where necessary to operate the platform, including payment processors, email providers, hosting providers, analytics providers, security services, and other technical service providers. Information may also be disclosed where required by law.

6. Security
MatesEvent uses reasonable technical and organizational measures to protect personal information. Organizers are responsible for keeping their account credentials secure and must notify MatesEvent if they believe their account has been compromised.

7. Communications
MatesEvent may send organizers service-related emails, payment notifications, ticketing updates, security alerts, policy updates, and other important account communications.

8. Data Retention
Information may be retained for as long as necessary to operate the service, complete transactions, resolve disputes, comply with legal obligations, prevent fraud, and maintain business records.

9. Organizer Responsibilities
Organizers are responsible for ensuring that their use of customer information complies with applicable privacy laws and regulations. Organizers must provide accurate information and must not use MatesEvent to collect or process information unlawfully.

10. Access and Correction
Organizers may request access to or correction of personal information held by MatesEvent, subject to applicable legal requirements.

11. Third-Party Services
MatesEvent may contain links to or integrations with third-party services. MatesEvent is not responsible for the privacy practices of those third parties.

12. Changes to This Policy
MatesEvent may update this Privacy Policy from time to time. Updated versions may be published on the platform and become effective when posted.

13. Contact
For privacy questions, requests, or concerns, organizers can contact MatesEvent through the official support contact details available on the MatesEvent website.

This is suitable for the Organizer Privacy Policy box. For a production legal policy, it should still be reviewed against the countries where MatesEvent operates.